We don’t stop until the critters stop

(843) 686-8050

Our Staff

Meet our team

Meet the People Behind Critter Management Inc.

Get to know the experienced team members who help keep Lowcountry homes, businesses, and wildlife safe every day.

Joey Maffo

Owner / Operator

Joey Maffo has literally been part of Critter Management since he could walk. Growing up learning the ins and outs of wildlife removal from his grandfather, Joey developed a deep respect for the craft, the animals, and the families he helps protect.

After taking a brief detour from the family business to explore other opportunities, Joey never stopped wrangling alligators and working with wildlife. During this time, he also became a roofing salesman at JW Roofing, where he gained invaluable experience in business operations, roofing expertise, sales, and customer service. These skills would later become the foundation for his successful takeover of Critter Management.

Seeing the potential of the company and the legacy of his family, Joey returned with a mission: to elevate Critter Management, strengthen systems, improve communication, and enhance its reputation. Today, he leads the team with passion, dedication, and a hands-on approach, ensuring every job is done right and every client is taken care of.

Michael

Technician / Wildlife Specialist

Michael has been part of the Critter Management family for about 10 years and started catching critters long before it was his full-time job. He began trapping snakes and handling alligators in high school, heading out after school with Joey and spending summers doing gator shows. After graduating, he stayed on full time  and never looked back.

Michael brings a strong work ethic, hands-on wildlife experience, and a real passion for what he does. He’s known for his persistence and attention to detail, making sure critters are removed properly and homes are protected for good.

Outside of work, Michael enjoys fishing, golfing, going to the range, and working on cars with friends. Around the job site, he’s the one bringing the laughs and keeping the team smiling and over the years, he’s truly become part of the family.

Shaun

Technician

Shaun has over 20 years of hands-on experience and is a true workhorse in the field. A native of the islands, he grew up hunting and fishing, giving him a deep understanding of local wildlife and the environments they live in. His strong work ethic, attention to detail, and practical problem-solving skills make him a trusted leader on every job. When he’s not on the job, Shaun enjoys unwinding with episodes of The Walking Dead and spending time outdoors whenever he can.

Brownie

Team Leader

There’s truly no one like Brownie. When something needs to get done, he’s the guy you call  give him a task and he’ll have it handled, often in his free time. He’s a natural leader who keeps the crew motivated, moving, and focused, and because of that, some of our biggest projects have come together faster and smoother than ever.

Brownie has been part of the Critter family for many years, and we’re beyond grateful to have him back with us full-time. Since his return, the team has accomplished so much, thanks to his work ethic, leadership, and ability to keep everyone on track.

Outside of work, Brownie loves spending time with his son, Landon. When he’s not doing that, you can usually find him fixing up a car, working on his RV, or tackling whatever project he’s got going on next — because he always has one.

We’re lucky to have him, and the team wouldn’t be the same without him.

Dana

Office Manager

Dana is the backbone of the Critter office. She’s been keeping things running for more years than anyone can count, and through every transition  new leadership, new staff, new systems Dana has always been the steady constant. When others moved on, she stepped up. When help was needed, she took over.

No matter what needs to be done, Dana finds a way to get it handled. She manages incoming calls, coordinates schedules, directs the field team, and keeps the office moving forward  often behind the scenes and without hesitation. If there’s slack to pick up or pieces to put back together, Dana is already on it.

Outside the office, Dana loves trying new restaurants and doing things for the people around her. She brings that same generosity and positivity to work every day, always with a smile on her face and a genuine thank-you for everyone she interacts with.

Critter simply wouldn’t function the same without her, and we’re incredibly grateful for everything she does.

Kaylee

Operations Support

Kaylee is one of those people who simply gets things done  whatever “it” happens to be that day. One moment she’s answering phones and scheduling, the next she’s cleaning the shop, checking traps, or heading out to set them. She wears a lot of hats, and she wears them well.

She’s been part of the Critter family on and off for many years, and we’re excited to have her back full-time. Her flexibility, reliability, and willingness to jump in wherever she’s needed make her an invaluable part of the team.

Outside of work, Kaylee is usually staying busy  whether she’s cleaning houses or spending time outdoors with her son, Landon. No matter what she’s doing, she brings a strong work ethic and a get-it-done attitude that we’re grateful to have back at Critter.

Devin

Events Coordinator

Devin is the Events Coordinator for Critter Management, specializing in wildlife education programs, birthday parties, community events, and interactive animal experiences. She helps organize and coordinate events that bring people closer to animals through hands on learning, unforgettable encounters, and engaging presentations featuring reptiles, small mammals, and exotic animal ambassadors.

Devin is passionate about animals, wildlife education, and creating meaningful experiences that help people connect with nature in a fun and engaging way. One of her favorite parts of the role is introducing Critter Management’s animal ambassadors, especially the gators, to the community while helping guests learn more about wildlife, build confidence around animals, and turn fear into understanding through positive interaction and education.

Work With a Team You Can Trust

The people you see here are the same people dedicated to serving homeowners and businesses throughout the Lowcountry every day. When you choose Critter Management Inc. you're working with experienced professionals who take pride in helping protect your property and community.
(843) 686-8050
Testimonials

What Our Customers Say

We take pride in delivering fast, humane, and reliable wildlife removal services. Hear from our satisfied homeowners, business owners, and property managers in Hilton Head Island who have experienced safe and professional solutions that protect their properties.

They were very helpful. My hoa tried to say that the deer that was removed from the street in front of my house was my problem. The animal was in my yard at one point but got drug into the road. It was evident by teeth marks and a trail of hair. Dana I believe her name was went to bat for me, so did her workers, who are very hard workers by the way, they do a great job doing very hard work. I cannot thank them enough. This is a great group of people. Much love from me guys!!
Rusty S.
My mother called me a few months back and reported a gator in her pool. Critter was there within 40 minutes and had him safely removed. Very professional, efficient and reliable. Joey is a sweetheart!
Christian D.
I contacted this company for a raccoon issue and I was very impressed with their service. They responded quickly, did a thorough inspection, and explained exactly how they would remove the raccoons safely and humanely. The work was done efficiently, and they also sealed entry points so the issue wouldn't return. Very professional and reliable and I love that they're family owned! Thank you!
Jamie I.
“Critter Management is the best in the Hilton Head Island area for safe guarding your home or business against all types of critter invasions, rodents, reptiles, and wild animals. Whether you need a snake, alligator, racoons, etc. removed or need to make your property critter proof, call Critter Management. They have been the best for over 36 years.”
Chip C.
"A wonderful family owned business! Joey is very reliable, professional, and quick to tend all your critter needs! Highly recommend!”
Makenna H.
“We weren’t sleeping anymore. Between the scratching, noises, and constant stress of wondering what was in our attic, it was exhausting. Critter Management came in, figured out exactly what was going on, and didn’t stop until it was actually solved. For the first time in months, our house feels peaceful again.”
Amanda L., Bluffton, SC
“Living with raccoons and squirrels in your home messes with your head more than people realize. Critter Management changed that for us. When the first fix didn’t work, they came back, reassessed, and found the real issue. It completely changed how we feel in our own home.”
Brian S., Hilton Head Island, SC
“We were honestly at our breaking point. Rats and flying squirrels had taken over our attic and crawl space, and every night was anxiety-inducing. Critter Management didn’t rush the job — they kept adjusting their approach until the problem was gone. The relief was immediate and life-changing.”
Nicole R., Bluffton, SC
“We stopped using parts of our house because of snakes and possums around the property. Critter Management gave us our space back. They handled everything professionally and thoroughly, and now we actually enjoy being home again.”
Mark D., Hilton Head Island, SC
“This wasn’t just pest control — it was peace of mind. Critter Management stuck with us through multiple visits until every entry point was sealed and the critters were gone. It honestly changed our day-to-day life.”
Jenna W., Bluffton, SC
“We’ve worked with Critter Management for events and educational programs, and they are always professional, knowledgeable, and engaging. They make learning about animals fun while prioritizing safety and animal welfare above everything else.”
Sarah M., Bluffton, SC
“Critter Management helped us with possums and rats around our house and were super easy to work with. They explained everything, did solid exclusion work, and didn’t disappear after the first visit. If something needs adjusting, they come back and make it right.”
Mike T., Hilton Head Island, SC
“We had flying squirrels in the attic (which I didn’t even know was a thing). Critter Management figured it out quickly and fixed the problem. What I appreciated most was that when the first solution wasn’t enough, they came back and tried something different until it actually worked.”
Lauren P., Bluffton, SC
“From snakes to raccoons, Critter Management clearly knows what they’re doing. They’re honest, reliable, and don’t rush the job. They keep working on it until the critters are gone, not just until the invoice is paid.”
James R., Hilton Head Island, SC
“We called Critter Management for squirrels and ended up using them again later for rats. Same experience both times — responsive, knowledgeable, and they actually follow through. If the critters find a new way in, they find a new way to stop them.”
Emily K., Bluffton, SC
“We woke up to an ALLIGATOR in our pool. I’m not exaggerating when I say I panicked. Critter Management showed up, handled it calmly and professionally, and made the whole situation feel under control. They safely removed the gator and explained everything along the way. I still can’t believe how smoothly it went.”
Heather C., Hilton Head Island, SC
“This was beyond pest control. Critter Management removed an alligator from our property and gave us peace of mind we didn’t think we’d get back. Their confidence and experience made all the difference.”
Kevin S., Hilton Head Island, SC
“We had TWO other local companies come out for squirrels in our attic, and neither actually solved the problem. Critter Management was the first to really figure out what was going on. They found entry points the others missed and didn’t stop until it was completely fixed. We should’ve called them first.”
Melissa H., Bluffton, SC
“After dealing with raccoons for months, we had already used two different companies with no real results. Critter Management came in, took a totally different approach, and actually solved it. When something needed adjusting, they came back and handled it. Night and day difference.”
Chris W., Hilton Head Island, SC
“We had a raccoon getting into everything around our home and causing a mess. Critter Management handled it professionally and followed through with exclusion work so we didn’t have to deal with it again. We finally feel comfortable outside again.”
Lisa M., Bluffton, SC
“Critter Management was easy to work with from start to finish. They showed up when they said they would, explained everything clearly, and took care of the problem. Would definitely use them again.”
John P., Bluffton, SC
“We had a great experience with Critter Management. They were professional, knowledgeable, and respectful of our property. Everything was handled smoothly.”
Karen S., Hilton Head Island, SC
“Very responsive and easy to communicate with. Critter Management did thorough work and followed up to make sure everything was resolved. Highly recommend.”
David L., Bluffton, SC
“Critter Management did exactly what they said they would do. The team was friendly, on time, and clearly experienced. We’re very happy with the service.”
Michelle R., Hilton Head Island, SC
“Straightforward, honest, and reliable. Critter Management took care of our issue and made the process stress-free.”
Eric T., Bluffton, SC
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